NONDISCRIMINATION NOTICE

EMA Community Mental Health Center

EMA CMHC

803 Camarillo Springs Road, Suite F, Camarillo, CA 93012

(805) 322-8685| www.ema-cmhc.com

Effective date: January 7, 2026

EMA Community Mental Health Center (EMA CMHC) complies with applicable federal and California civil rights laws.

We do not unlawfully discriminate, exclude people, or treat them differently because of race, color, national origin (including limited English proficiency and primary language), sex, age, disability, or any other status protected by applicable law.

Free assistance and accessible services

We provide reasonable modifications and appropriate auxiliary aids and services, free of charge and in a timely manner, when needed to give people with disabilities access to our programs and an equal opportunity to participate. Examples include qualified sign language interpreters and information in accessible formats such as large print, braille, audio, or accessible electronic documents.

We provide language assistance, free of charge and in a timely manner, when needed for meaningful access by people with limited English proficiency. Services include qualified interpreters and translations of written and electronic information.

To request assistance, speak with any staff member or call (805) 322-8685. Tell us your preferred language or the help of communication or modification you need. California Relay Service users may dial 711. You do not need to bring your own interpreter.

How to file a grievance with EMA CMHC

If you believe EMA CMHC has failed to provide these services or has discriminated against you, you may file a grievance in person, by telephone, or in writing with: Administrator

Responsible official for civil rights and language access 

EMA Community Mental Health Center

 803 Camarillo Springs Road, Suite F, Camarillo, CA 93012

Telephone: (805) 322-8685 California Relay Service: 711

You may also give your concern to any staff member or place a written grievance in our suggestion/grievance box. A grievance form and our grievance procedure are available at reception and upon request. We provide free help with filing,

including language assistance and disability accommodation. You may submit a grievance without using our form. We acknowledge grievances within two business days and ordinarily provide a written response within 10 business days. If more time is needed, we provide a written status update and expected completion date, no later than 30 days after

receipt. A concern involving the Administrator is referred to an independent Governing Body contact. You may request an appeal under our grievance procedure.

No retaliation. EMA CMHC will not intimidate, threaten, coerce, retaliate, or reduce access to care because you raise a concern, file a grievance, request assistance, or participate in a civil rights investigation.

EMA Community Mental Health Center

You may also contact HHS directly

You may file a civil rights complaint directly with the U.S. Department of Health and Human Services, Office for Civil

Rights (OCR). You do not have to use or complete EMA CMHC’s grievance process first.

Online: https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf

Mail: U.S. Department of Health and Human Services, Office for Civil Rights, 200 Independence Avenue SW, Room

509F, HHH Building, Washington, DC 20201

Telephone: 1-800-368-1019

TDD: 1-800-537-7697

Complaint information and forms: https://www.hhs.gov/civil-rights/filing-a-complaint/index.html

This notice is available at www.ema-cmhc.com and from our staff. Free language assistance, a paper copy, and appropriate accessible formats are available upon request.